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Payment
We accept Visa or Master Card.
Sales
Tax
Virginia Residents are required to pay the 5% sales tax. Sales tax
only applies if your shipping address
is in Virginia.
Returns
Returns must be authorized by Sports Party World before they are shipped
back.
Call 1-866-369-5237 to request a Return Authorization Number.
Please follow this return process:
1. Call Sports Party World to
request a Return Authorization
Number within 20 days of your
order date.
2. Write the RA number Next to the
return shipping label on the
exterior of the package. Any
return received without this RA
number written clearly on the
outside of the box will be refused,
and returned to the sender.
3. Ship your package to be delivered
to Sports Party World within 30 day
of your order date.
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We accept returns
on orders processed within 30 days of purchase if your order.
Returns will be credited back to your credit card upon
receipt.
We reserve the right to refuse a request for return if:
-
the
item has been soiled or damaged in your care
-
the item does not contain all of the
original packaging
-
the item is no longer suitable for
resale
-
the item is a specialty order
-
the item was ordered in a large
quantity with a discount
Shipping will be
credited to your account only if there was a transaction error or a product defect.
You
may ship returns by any service you choose, however it is suggested
you obtain a tracking number
as you are liable for the goods until
they have been confirmed delivered at the following address:
Send Returns to:
Netline
Sports
Attn: Returns
311 Bell King Rd. STE B
Newport News, VA 23606
Returns must be authorized by Sports Party World
before they are shipped back.
Call 1-866-369-5237 to request a Return
Authorization Number.
Out of Stock Products
If an item you ordered
is out of stock we will contact you as soon as possible by email. Check your email
for updates on your order. This will help us ensure a speedy
delivery of your order.
Even if an item is marked out of stock online, we make our best effort
to get that product or a comparable
one to you by your deadline. Please
call toll free 1-866-369-5237 to speak with a representative.
Orders with email and/or phone calls that have not been returned after a period of
10 days will be subjected
to our best judgment. We may send your
order partially completed or cancel the order completely
depending upon
the items missing.
Correct Address
Please verify the address you enter when placing your order.
If your package is returned to us because
of a faulty address, you will
be charged another shipping fee to reship the package to the correct
address.
Mistakes
While we are constantly striving
for perfection, mistakes are occasionally made. Please examine
your package immediately upon receipt. You have 7 days from
the day your order is delivered to report
any mistakes.
Unfortunately we cannot ship any replacement items via Express mail. We
apologize for
any inconvenience this causes.
Help
If you would like
help finding an item we can help. Special orders are available.
Phone toll free 866-369-5237 or e-mail
info@sportspartyworld.com
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